Responsible for onsite installation, maintenance and repairs of Industrial Print equipment Communicates clearly and professionally with customers to handle requests efficiently; conveys technical information in an easily understood manner; exceeds customer expectations regularly Identifies urgent situations that require additional actions to satisfy the customer's needs i

Responsible for onsite installation, maintenance and repairs of Industrial Print equipment Communicates clearly and professionally with customers to handle requests efficiently; conveys technical information in an easily understood manner; exceeds customer expectations regularly Identifies urgent situations that require additional actions to satisfy the customer's needs i

About Us Konica Minolta's journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the . The company guide

Process sales orders and update sales order management systems Research availability and generate product quotes for internal and external clients Process invoices and credits for sales orders and projects Process internal credit approvals and lease approvals Setup Networking contracts and work with 3rd party vendors Maximize profit margin for SymQuest on all equipment an

Process sales orders and update sales order management systems Research availability and generate product quotes for internal and external clients Process invoices and credits for sales orders and projects Process internal credit approvals and lease approvals Setup Networking contracts and work with 3rd party vendors Maximize profit margin for SymQuest on all equipment an

Responsible for developing and executing marketing strategies that drive revenue growth and customer acquisition Generate sales pipeline through targeted ABM campaigns, lead nurturing programs, demand generation, regional events/tradeshows, and engaging content Conduct market research and competitive analysis to identify trends and opportunities Maintain a strong understa

Identify, cultivate and close both opportunities for managed on going support services agreements with prospects, as well as projects addressing client challenges with email and messaging, security, BC/DR, on premise and cloud based networks, server and endpoint infrastructure, and application development. Next gen approach to prospecting means first intelligently and tho

Provide expert remote support for trouble shooting and educating the client on use of our telecom and UC services with a focus on Client satisfaction Service delivery quality Technical excellence Drive to meet and exceed organizational goals for Customer Satisfaction First Contact Resolution Rate Employee Satisfaction Average Speed to Answer Demonstrate strong customer se

Essential Job Functions Manage key account relationships with a focus on driving growth and expanding service offerings. Conduct regular in person meetings with customers to identify opportunities for growth and contribute to the development of technology plans, ensuring alignment with their evolving needs. Serve as the primary liaison for customers regarding growth oppor

Collaborate with Konica Minolta Business Divisions /Organizations in driving the sales of professional services offerings for all local, regional major, enterprise and global accounts. Provide subject matter expertise to the professional services practice, helping to deploy the strategy as it relates to professional services, providing pre sales and post sales consulting

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

Maintain tool kit, supplies, and accurate inventory for assigned territory. Perform preventive maintenance and adjustment of photocopiers Repair photocopiers, copiers at the site location. Includes complex disassembly, cleaning, and replacement of individual parts, reassembly, testing and adjustment. Troubleshoot equipment to determine the cause of malfunctions. Estimate

Provide advanced remote technical support to clients over the phone using remote control tools Conduct onsite advanced technical support at client location as needed Diagnose and resolve server, storage and network infrastructure issues Ensure client networks remain stable with maximum uptime through proactive and reactive technical support Work with application vendors i

Individual positions will include several of the following based on specific circumstances Review forecast for assigned items Process approved Prepositions and STO requests Monitor backorders and inventory levels by location Ensure that backorders are fulfilled by confirming schedule lines or issuing manual STOs Support SCM analysts/ Managers in daily functions Perform ad

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo